User Data Deletion

Rental SaaS does not currently provide self-service account deletion in Account Settings. To request deletion, visit the Contact page at /contact or email [CONTACT EMAIL].

Use the email address associated with your account and include the subject “User Data Deletion Request.” Include your account email and workspace name, but never send your password, OTP code, OAuth token, or other credentials.

Before processing a request, we may ask you to verify control of the account email or provide other limited information needed to prevent unauthorized deletion. We will not ask for your password or OTP code.

Once a verified deletion request is approved, we will delete or de-identify account information that is no longer required.

• Your profile name, email address, profile image, and account preferences.
• Password credentials stored in hashed form, active sessions, and verification challenges.
• Linked Google or Facebook account identifiers where applicable.
• Other personal account metadata that is not required to be retained.

Deleting a user account does not always mean that an entire workspace can be deleted. Workspace data may include business settings, rooms, tenant records, contracts, invoices, payments, expenses, and reports used by other authorized workspace members.

If you are the only workspace owner, tell us whether you are also requesting deletion of the workspace. We may require ownership verification and may ask you to export required records or transfer ownership before deletion. If other authorized members remain, business records may be retained within the workspace while your personal account association is removed or de-identified where appropriate.

Some information may be retained for a limited period when reasonably necessary for security, fraud prevention, dispute resolution, enforcement, backups, or legal, tax, and accounting obligations. Retained information will remain protected and will not be used for unrelated purposes.

Deleted data may remain temporarily in encrypted or restricted backups until those backups are overwritten through normal retention cycles.

We aim to acknowledge deletion requests within 7 business days and complete verified requests within 30 days. Complex workspace ownership, legal-retention requirements, or identity-verification issues may require additional time. If so, we will provide an update through the available contact channel.

Submit a request through /contact or contact [CONTACT EMAIL]. The service is operated by [LEGAL BUSINESS NAME] at [LEGAL ADDRESS].